fbpx
menu

privacy policy 2019

PRIVACY POLICY

WEBSITE PRIVACY POLICY

The policy: This privacy policy is for this website; www.claudiarosecarter.co.uk and governs the privacy of it’s visitors. It explains how we comply with the EU’s GDPR (General Data Protection Regulation) legislation and the DPA (Data Protection Act).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR and DPA are adhered to.

THE DPA & GDPR MAY 2018

This website complies with the DPA (Data Protection Act 1998) and the GDPR (General Data Protection Regulation), effective from May 2018.

CONTACTING US

This website, claudiarosecarter.co.uk, collects private user data using the following form: Contact Form on claudiarosecarter.co.uk/contact/, which generates emails sent to: claudiarosecarter@gmail.com. These email addresses, once the booking is confirmed, are then also kept on my mailing list MAILCHIMP and you have the option to unsubscribe at any stage.

The data from these forms is emailed to the address listed above and also stored on the website server, in most cases dating back to when each form was created. The website server is accessible by the website administrators for claudiarosecarter.co.uk at SITEGROUND. SITEGROUND never access or share this data other than by request from Claudia Rose Carter.

By completing this contact form you agree to Claudia Rose Carter contacting you about Claudia Rose Carter Photography’s photography services. 

Your personal details will be added automatically to our client management software system, Studio Ninja, and at any time can be removed at your request. They will not be passed onto any third parties. If you wish to request for any email(s) containing your personal information to be deleted, please email claudiarosecarter@gmail.com. You can view Studio Ninja’s Privacy Policy here.

If you wish to request for any email(s) containing your personal information to be deleted, please email claudiarosecarter@gmail.com.

EMAIL MARKETING

Occasionally emails will be sent out with album discounts or promotional offers relating to other photography shoots. Please email claudiarosecarter@gmail.com if you do not wish to be included in this. Your personal details will never be passed on to third parties for marketing purposes.

FACEBOOK PIXEL

This website tracks user activity by way of the Facebook Pixel. You can find more information about that here.

CLIENT GALLERIES

Claudia Rose Carter Photography creates a client gallery for each client to whom photos are delivered as part of the services contracted. Claudia Rose Carter Photography’s client galleries are externally hosted by Pic-Time. Their privacy policy can be found here: https://www.pic-time.com/#PrivacyPolicy

To visit a Claudia Rose Carter Photography client gallery you will be required to enter personal data (namely your email address) and a password. Your personal data (email address) will be stored within Pic-Time’s system, on their servers and will be used to email you only with information relevant to the client gallery you have accessed e.g. to inform you of a discount offer on gallery purchases. You can opt out of receiving these emails at the time of log-in. Otherwise, any such emails sent to you will only be during the 12 month period for which the gallery is live. After 12 months has passed since a gallery was created it is automatically placed off-line and you will receive no further emails. 

Only Claudia Rose Carter will have access to your personal data (email address) stored on Pic-Time’s system on behalf of Claudia Rose Carter Photography. It will only be used as detailed above, will not be used for any other marketing purposes and will not be passed onto any third parties. Pic-Time’s technical support team will have the means to access to your personal data (email address) but will never access or share this data other than by request from Claudia Rose Carter.

If you wish to request for your personal data (email address) to be deleted from Pic-Time’s servers, please email claudiarosecarter@gmail.com.

EXTERNAL WEBSITE LINKS & THIRD PARTIES

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note that they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

CLIENT DATA HELD ON FILE

We take care over the processes around looking after personal data stored on our physical systems. Claudia Rose Carter Photography holds the following personal data of clients:

  1. names
  2. addresses
  3. phone numbers
  4. email addresses

within soft copy and sometimes hard copy contracts as well as soft copy wedding client ‘day plan’ documents. Soft copy contracts and day plans are safely stored on my password protected home office MacBook and also kept on file on GDPR compliant Gmail servers and on StudioNinja.

Client photos are safely stored within my password protected home office MacBook and backed up to two encrypted external hard drives. An additional cloud copy of all images is stored on GDPR compliant Dropbox or iCloud.

CLIENTS AND WEDDING GUESTS CAPTURED IN PHOTOS

Under GDPR legislation, a photograph may in some instances constitute a form of personal data where they can be processed to allow “the unique identification or authentication of a natural person”. Claudia Rose Carter Photography will never photograph an individual as a means of unique identification or authentication unless consensually contracted to do so. Guests at weddings appear in photos taken by Claudia Rose Carter Photography as a part of the visual recording of the event in photos. Guests captured in portraits or in group photos do so as part of the event and their rights are protected by Claudia Rose Carter Photography as detailed in this privacy policy.

In terms of explicit GDPR compliance, wedding clients and guests are photographed within the parameters of GDPR legislation on the basis of ‘legitimate interests’. The taking of photographs of wedding guests when viewed as a form of processing personal data is necessary for the legitimate interests of Claudia Rose Carter Photography as a photography business unless there is a good reason to protect a given individual’s personal data which overrides those legitimate interests.

Operating within the parameters of legitimate interests as laid out in GDPR legislation, the disproportionate effort involved in providing privacy policy information to all wedding guests at the event and the degree to which it would distract us from performing our job renders it infeasible to do. Wedding clients are therefore requested in their contract to direct their guests to read this privacy policy in advance of the event and to advise them to contact us in advance with any concerns around the processing of their personal data, namely being photographed.

WITHDRAWAL OF CONSENT

Anyone photographed by Claudia Rose Carter Photography, whether a client or wedding guest, and whether past or current may withdraw consent for a photograph in which they appear to be displayed. The process for this is to email Claudia Rose Carter Photography at claudiarosecarter@gmail.com specifying the photo in question. Persuant to the request, Claudia Rose Carter Photography will then remove the photo from online and printed display wheresoever it appears.

SOCIAL MEDIA POLICY & USAGE

We adopt a safe and responsible Social Media Policy. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

DISPLAY OF IMAGES

We may display any photographs to promote Claudia Rose Carter Photography on the Claudia Rose Carter Photography website and blog, on social media, on wedding blogs, on wedding photography related websites, in exhibitions, in advertising, brochures, magazine articles and other such material, providing that the images used are used lawfully and without damage to Claudia Rose Carter Photography’s client(s). The rights of the people captured in these photographs are protected by Claudia Rose Carter Photography as detailed in this privacy policy.

CLOSE